The Universal QC Workflow
Quality control is the single most important step in the Litbuy process. When your agent sends QC photos, you have a window of opportunity to catch issues before shipping. Once an item is shipped, exchanges are difficult or impossible.
Compare to Spreadsheet
Match photos to description and batch notes.
Check Category Points
Inspect specific details for the product type.
Read Agent Notes
Check for any visible issues the agent flagged.
Approve or Exchange
Decide within the approval window.
Shoes: The 5-Point Checklist
For shoes, inspect the following in order: Swoosh or logo placement and shape. Stitching consistency around the toe box and heel. Midsole paint lines and texture. Toe box perforation pattern. Insole branding and measurement.
Shoe QC Checklist
- Logo placement and shape accuracy
- Stitching consistency on toe and heel
- Midsole paint lines and texture
- Toe box perforation pattern
- Insole branding and measurement
If any point is clearly off, request an exchange. Minor issues like slight glue residue or loose threads are usually acceptable at the lower tiers. Major issues like incorrect logo placement should be rejected.
Apparel: The 4-Point Checklist
For hoodies, t-shirts, and sweaters, inspect: Embroidery or print alignment and thread density. Blank weight and fabric texture. Tag placement and stitching. Neck ribbing and cuff construction.
| Check Point | What to Look For | Acceptable Range |
|---|---|---|
| Embroidery | Centered, clean, no bobbin thread | No visible flaws at full zoom |
| Blank Weight | Heavy, substantial feel | Within 10% of stated weight |
| Tags | Accurate placement, good stitching | No misalignment or loose threads |
| Ribbing | Tight, consistent, good recovery | No gaps or stretching after pull |
Color accuracy is harder to judge from photos. Lighting can distort colors. If the color is critical, ask your agent for photos in natural light.
Jackets and Outerwear: The 6-Point Checklist
Jackets have more components to inspect. Check: Zipper brand and puller engraving. Fill type and baffle spacing. Cuff and hem closure quality. Interior lining and pocket layout. Hood attachment and drawstring system. Overall weight and drape.
Pants and Shorts: The 4-Point Checklist
For pants and shorts, inspect: Inseam measurement and leg taper. Pocket construction and stitching. Waistband stretch and hardware. Fabric texture and stretch.
The inseam is the most critical measurement. If the inseam is wrong, the fit will be wrong regardless of the waist size. Always verify the inseam against the measurement chart.
Pants QC Checklist
- Inseam matches measurement chart
- Leg taper matches description
- Pocket construction is clean
- Waistband hardware works smoothly
When to Ask for More Photos
If the QC photos are blurry, poorly lit, or do not show the detail you need, ask for more. This is a standard request. Most agents will take additional photos within a day or two.
Do not feel bad about asking for more photos. It is your right as a buyer. The agent wants you to be satisfied because satisfied customers reorder. Be specific about what you want to see.